Refund Policy:
– Our refund policy aims to ensure fairness and transparency for all customers. Once services have begun, we regret to inform you that we cannot issue refunds due to the irreversible nature of service delivery processes initiated upon purchase.

Cancellation Policy:
– If the couple decides to cancel, D’Vows Wedding & Events UAE will retain all payments made, and no refunds will be provided.
– We kindly request notification of any cancellations as soon as possible to facilitate necessary adjustments.
– We understand that unforeseen circumstances can occur and are dedicated to offering support and alternative solutions whenever feasible. Thank you for your understanding and cooperation.

Service Date Rescheduling:
– You may reschedule your service date free of charge within the same calendar year as the original date, subject to vendor availability.

Wedding Date Rescheduling:
– Wedding date rescheduling is allowed at no extra cost within the same calendar year as the original date, depending on the availability of the court for Civil or Muslim (Nikah) weddings.